We offer unconditional 3 Days full Moneyback Guarantee which means you can test our services (for customised order) risk free for three days but this is not applicable if you purchase a readymade project(s) from us. If you are not satisfied with our services and wish to cancel your service, you must submit your cancellation request within first 3 days of your activation to get a full refund. All refund requests made after first 3 days of activation will NOT be processed. (In some cases, a partial refund may be issued.)
In case, we refuse to host your website or suspend/terminate your account permanently, we will provide you a full backup and partial refund (for remaining days).
- All payments will become non-refundable after 3 days account activation period. This includes any one time setup fee and subsequent charges regardless of usage.
- All overcharges or billing disputes must be reported within 30 days of the time the dispute occurred. You can NOT open any dispute to paypal, your card issuer or any other third party. If you do so, your account will be terminated immediately. Your Refund request will be cancelled and No refund will be provided.
- We reserves our right to deny a refund request or provide a partial refund.
- Only One Refund is applicable per client. Once a client has been refunded for one of his services, he can NOT claim for refund on another services.
- Any Credit balance in Client’s Area is NOT eligible for refund. It can only be used for purchasing new services or paying any existing/upcoming invoices at our website.
- If we are NOT able to refund client’s payment via payment gateway due to any reason, refunds will be posted as credit to the client’s account.
- If you downgrade any service, we don’t provide any credit back or refund. Only your billing will be updated so that you will be charged as per new price from next billing cycle.Customers signing up for the sole purpose of getting a refund would be classified as people misusing our refund policies. We have found out that people suspended on other hosts for resource abuse/spam etc. signup under the Money back guarantee and try to overload our servers too. This is against the TOS and as below, no refunds will be issued in such cases. Also such people just need a place to dump their data at times and just misuse the refund policy for temporary hosting. We will evaluate if such misusage was done before processing any refunds on all accounts. Accounts found guilty would not be entitled for a refund.